Vitality Institute Medical Products Return Policy
All product returns require prior approval by VI Medical Products.
Unused, unopened or unmarked product may be returned for product credit within 60 days of the purchase date. Returns must be shipped by the buyer to VI Medical Products, and must include a Return Merchandise Authorization (RMA) number. Only product costs are subject to product credit; shipping and handling costs will not be reimbursed. In order to receive an RMA number please fill out a Replacement Request Form which can be obtained through your local representative. Returns sent without authorization will be sent back to the buyer and product credit will not be issued. Please note: VI Medical Products is not responsible for lost returns.
All leaking or defective product will be replaced upon return of the defective product. Contact your local representative for a Replacement Request Form. VI Medical Products, will email a prepaid UPS return label along with the associated RMA number if the return qualifies for a label. Returns will only be accepted with the accompanying RMA number.
Patient returns due to dissatisfaction may be returned for product credit within four months of the purchase date from VI Medical Products. Patient returns must be shipped by the buyer before product will be considered for product credit and must include the Replacement Request Form and RMA number.
Please note: We will honor this policy unless the products are not dispensed properly.
VI Medical Products strictly monitors returns associated with Internet sales and we reserve the right to deny the return of products that were Internet purchases.
Trade show purchases or giveaways of products are final unless product is defective. VI Medical Products will email a prepaid UPS return label to return defective product. VI Medical Products cannot take returns or exchanges at trade shows.
We continuously strive to ensure your complete satisfaction.
Non-Identifiable Information Automatically Collected and Stored
During your visit, VIMP, Inc. automatically collects and temporarily stores the following information about your computer and your visit: The domain and host from which you access the Internet; the Internet address of the website from which you linked directly to the VIMP, Inc. Site, if applicable; the date and time you arrived at our Site, how long you spent on the Site, which pages you visited, your Internet Protocol (IP) address, your computer's operating system and browser software. VIMP, Inc. does not use this information to determine the individual identity of any visitor.
When you view our Site, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file. "Cookies" are pieces of data stored on the visitor's computer tied to information about the visitor. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the Site and the Sites visited just before and just after our Site.
Personally Identifiable Information
VIMP, Inc. may collect data from you that you provide to us voluntarily such as your name, postal address, e-mail address, telephone number and other personal information. We will not sell, share or otherwise distribute your personally identifiable information to third parties except as provided herein. Specifically, the contact information we collect may be used for our own internal tracking purposes, order placement, information correction, internal records and to provide you with information we believe may be of interest to you. Additionally, personally identifiable information may occasionally be transferred to third parties who act on our behalf or in connection with our business, for further processing in accordance with the purposes for which the data was originally collected. Where disclosure of personally identifiable information to a third party is likely or necessary, further explanation may be provided, where appropriate, at such collection points as to the intended use of the data. We will require that such third parties protect the information and where appropriate, we will contractually require them to process data transferred only for the purposes expressly authorized by us.
Information that is not personal or is not associated with any personally identifiable data, such as questions, comments, ideas and suggestions, shall be deemed to be non-confidential and VIMP, Inc. shall be free to disclose and use it for any purpose, without any obligation whatsoever to you.
Legally Required Disclosure of Information
Though we make every effort to preserve visitor privacy, we may be compelled to disclose personal information when required by law wherein we have a good-faith belief that such action is legally required to comply with a current judicial proceeding, a court order or other legal matter.
Any third-party websites linked to or from this Site may have different privacy policies and practices. You should carefully review these other websites' privacy policies in order to determine how each website may use any personal information you provide.
Questions or Comments
Vitality Institute Medical Products does not endorse any unauthorized retailer sales through amazon nor do we endorse any sales through ebay whatsoever or guarantee the authenticity of discounted VI products.
Visitor Responsibility. The visitor assumes complete responsibility for any and all risks associated with using or accessing the Site. This includes, but is not limited to, computer viruses infecting the visitor's computer and/or other electronic equipment. Furthermore, be advised that VIMP, Inc. makes no guarantee that connection to the Site will occur in a timely manner or that the connection to the Site will not become interrupted.
Thus, the visitor agrees that at no time shall any VIMP, Inc. owner, affiliate, director, officer, employee, agent, representative, licensor, contractor and/or their respective heirs be held liable for damages of any kind related to or arising from access or use of this Site.
Keep in mind that VIMP, Inc. reserves the right to revise, suspend or discontinue any portion of the website without notice.
Limited License.VIMP, Inc. retains all rights to copyrighted materials, trademarks, brand names, product formulas, logos, labels and packaging available and displayed on the Site. The visitor agrees not to infringe on these rights for any reason.
You are granted a limited, non-exclusive license to print copies of copyrighted, trademarked and other registered and marked items displayed or accessed via this Site for non-commercial and personal use only. You are however, prohibited from transferring, copying, downloading, modifying, selling licensing and creating any derivative work of any materials available on the Site.
Your limited license does not extend to a transfer of title to any of our materials. All materials displayed on the Site are the sole property of VIMP, Inc. and are protected by state and U.S. Federal and International Copyright and Trademark Laws. VIMP, Inc. reserves the right to restrict and/or revoke your limited license and/or use of the Site and any and all materials contained therein. Please be advised that VIMP, Inc. will aggressively protect and enforce its intellectual property rights to the fullest extent of the law.
Medical Information.VIMP, Inc. describes its Systems, products and indications, however, information provided on the Site with respect to any medical treatment is meant for informational purposes only and is not meant to act as a substitute for advice provided by a physician or other qualified healthcare profession. VIMP, Inc. makes no guarantee about the accuracy, reliability, timeliness or completeness of any material accessible through this Site. As such, we are not authorized to answer or otherwise respond to e-mails or other correspondence requiring a medical opinion. Always seek advice and treatment from a physician or other healthcare professional.
Third Party Web Sites and Links.VIMP, Inc. may provide links to external websites including but not limited to VIMP International Distributor websites. Such links are provided merely as a convenience. Similarly, this Site may be accessible from third party links over whomVIMP, Inc. has no control. Access to or from such websites are strictly at your own risk and subject to the Terms and Conditions of said websites. VIMP, Inc. is not liable for any damages or loss caused by, allegedly caused by or connected with any purchase or use of any goods or services provided by such external websites. VIMP, Inc. makes no warranties or representations of any kind as to the accuracy or completeness of any information contained in such websites and shall have no liability for any damages or injuries of any kind arising from such content or information. Inclusion of any third party link does not imply an endorsement or recommendation by VIMP, Inc.
Certain disclosure of information may be required by law without the consent or notice to the user, including by subpoena or search warrant.
Disclaimers.VIMP, Inc. owns and operates the Site, www.vipeel.com, from its corporate headquarters in Santa Monica, California. The materials available on the Site are compliant with and governed by the rules and regulations of the State of California and are approved for use within the United States only. Site visitors outside of the United States who choose to access the Site and use its contents in any way are responsible for compliancy within their own legal jurisdictions. VIMP, Inc. shall remain free of any liability connected to international visitors using this Site and/or any information contained therein.
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